Key Skills:

Operation Excellence, Product Development, Product Launch, Process Training, Menu planning, Product Planning, Product Simplification, Training, Restaurant Excellence, New Product Development,

Educational Qualification:

MBA in Operations or Business Management

Roles & Responsibilities:

• Supporting New Product Development in the digital aspects and process training videos for the store teams
• Amplify Customer and Team Member experience through simplification of processes and standards
• Driving adoption of restaurant technologies, equipment rationalization, menu simplification, layout changes, and streamlining Team Member training and onboarding process
• Digitize field communication and elevate field engagement by redesigning key events
• Engaging with the Restaurant General Managers (RGMs) through innovative ways and supporting in the planning and implementation of RGM initiatives
• Building a sustainable business model through right-priced products, strategic use of value, healthy COS and Omnichannel meal bundles for team member ease
• Facilitating a smoother pick up / rider experience at POS
• Digitize TTT by bringing in new ways of digital training, communication to store teams for new product launches.
• Partner with cross functional teams to design, test and launch new fit-for-purpose Omni-channel packaging
• Digitize Input Metrics at store level, support Fz Business Coaches with the right data and insights to enhance operating standards